Sadly, there are many scams that exist in the virtual work-from-home area. Arise, on the other hand, is a legitimate work-from-home opportunity which is evidenced by the tens of thousands of small businesses and their agents who have enjoyed providing services to Arise for decades.

Arise is recognized as an industry leader and we have been featured on several national news segments including Good Morning America, Bloomberg, Fox News, CNN and the TODAY Show, just to name a few. We have also been recognized by the White House for leading virtual job creation in the U.S and have won many awards including Outstanding Minority Business of the Year, Business Intelligence Group’s 2013 Green Company of the Year and CallCenter Magazine Product of the Year Award.

In addition to the aforementioned recognitions, Arise is a Better Business Bureau (BBB) accredited business with an A+ rating, since 2005.

Review our rating with the Better Business Bureau here.

This position is for a Customer Support Professional, “CSP“.

Restricted States: Due to strict work from home regulations we don’t do business in these States – California, Connecticut, Massachusetts, Maryland, Oregon, Wisconsin and New York.

Duties: A Customer Service Professional answers customer questions and resolves issues over the telephone for Fortune 500 and mid-level companies. A CSP must be able to take calls, identify our Customer’s needs by asking clarifying questions to effectively promote our products, take action to proactively learn new information, report Customer impacting concerns, think outside the box on Customer resolutions and share best practices with others.

Requirements:

• Experience with computers, keyboarding is required
• Expected to demonstrate excellent verbal and written communication skills along with basic practical math, reading and comprehension abilities
• Ability to work a minimum of 15 hours a week
• Hardwired Internet, phone and other basic equipment

Some clients will require you to have a separate landline telephone dedicated to receiving incoming calls with no add-on features (no call waiting, no call forwarding, no voicemail/answering services, no fax services). Long distance telephone service is not required. This telephone line may not be used for any other incoming or outgoing personal calls. Arise does require you to provide us a separate service phone number.

Arise has updated the technology requirements to allow the use of VOIP (Voice Over IP) phone lines while servicing. It is currently allowed for most clients.
(This maybe tax deductible, check with your tax advisor)

All-in-one computers and Apple Mac computers may not be compatible with some client programs. Please refer to the Opportunity Announcement for additional requirements on the Arise portal.

Cell phones, dual boot machines, netbooks, and tablets cannot be used.

Certain client programs may have additional requirements. Prior to selecting a client to service, you will have access to the Opportunity Announcement which will give further detail on what each of them requires.

Yes. You can use your laptop to service Arise clients as long as your laptop meets the minimum computer requirements. Remember you may not use any wireless connections at any time to provide service with Arise and its clients. Your laptop must be hard-wired to a supported Internet connection. Wireless keyboards and a wireless mouse are not supported.

A complete list of hardware, including computer and telephone information, can be found in the handy Workspace Requirements document. 

Please note: Mac computers are not recommended for most clients as they do not work well with the Arise system.

Yes. You are considered a Self Employed Independent Contractor and Authorized User and are responsible for your own taxes.  You will receive a Form 1099-MISC at the end of the year from FABCO Industries if you’ve earned $600 or more.

As an Independent Contractor you are not employed by FABCO Industries or Arise Virtual Solutions.  You are responsible for paying applicable Federal, State, and/or local taxes.  You are responsible for your own retirement savings.  You are not eligible for unemployment, benefits, or overtime.

You are self-employed so the amount of revenue you earn is your choice.  Arise clients pay rates range from $9 – $19 per hour. Client opportunities are posted on the Arise portal when you log in.  You will be able to click on the green Info button to review the client details, such as the servicing hours available and types of calls you will be taking. 

Some Arise clients have hours for CSPs to service 24 hours a day, 7 days a week.  Arise Client pay rates will be made available to you prior to your enrolling in a Client Certification class.